Copyright © 2011  Innovative Resources Consultant Group. All rights reserved.
Objectives
  • Introduction to the five component communication process
  • Gain advanced knowledge of the feedback process
  • Understand active listening to build consensus and create win-win
  • Practice Effective Communications and offering and receiving feedback
The Program
Effective communications enhances performance
among individuals and teams
while enriching the customer experience.
The Benefit
With Effective Communications skills developed by Innovative Resources Consultant Group, Inc. your employees will be able to better understand, respond to and communicate clearly with each other; and your customers. Results may also include improved teamwork and camaraderie as well as improvement in your customers' overall experience.
We help organizations
become:
  • Strategically Focused
  • Values-Based
  • Change Driven
  • Customer-Centered
  • Leadership Inspired

Our processes and programs:
  • Align Organizational Efforts
  • Enhance Communication
  • Promote Cooperation
  • Improve Performance
  • Accelerate Growth
This Video Lab program provides participants an understanding of Effective Communications and develops their skills employing effective communications.

Participants . . . You may select individuals from any level of your organization with an optimum group size of 12 - 25. The individuals that you select for this program may be a homogenous group (from the same department or from a similar management or staff level) or a mix of individuals chosen to improve and enhance communications throughout your organization.

Location . . . To minimize distractions and maximize learning, we prefer to conduct this program separate from your place of business.

Time Investment . . . Effective presentation of this program requires one full day.

Content . . . Effective Communications is a very interactive program. Conducted in a facilitated style, we use presentations, discussions, break out groups, hands on activities and two video labs to enhance learnings and back on the job application. Generalized or customized topics may also be addressed to improve, facilitate and develop communication issues within your organization.

Effective Communications
AN ORGANIZATIONAL CHANGE AND LEADERSHIP DEVELOPMENT FIRM