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Effective Communications

Objectives

  • Introduction to the five component communication process
  • Gain advanced knowledge of the feedback process
  • Understand active listening to build consensus and create win-win
  • Practice Effective Communications and offering and receiving feedback

The Effective Communications Program

This Video Lab program provides participants an understanding of Effective Communications and develops their skills employing effective communications.

PARTICIPANTS

You may select individuals from any level of your organization with an optimum group size of 12 - 25. The individuals that you select for this program may be a homogenous group (from the same department or from a similar management or staff level) or a mix of individuals chosen to improve and enhance communications throughout your organization.

LOCATION

To minimize distractions and maximize learning, we prefer to conduct this program separate from your place of business.

TIME INVESTMENT

Effective presentation of this program requires one full day.

CONTENT

Effective Communications is a very interactive program. Conducted in a facilitated style, we use presentations, discussions, break out groups, hands on activities and two video labs to enhance learning and back on the job application. Generalized or customized topics may also be addressed to improve, facilitate and develop communication issues within your organization.

The Benefit

With effective communications skills developed by Innovative Resources Consultant Group, Inc. your employees will be able to better understand, respond to and communicate clearly with each other; and your customers. Results may also include improved teamwork and camaraderie as well as improvement in your customers' overall experience.

Effective communications enhances performance among
individuals and teams while enriching the customer experience.

Innovative Resources Consultant Group, Inc.

AN ORGANIZATIONAL CHANGE AND LEADERSHIP DEVELOPMENT FIRM
One Park Plaza, Suite 600 • Irvine, CA  92614 • info@ircginc.com • 800-945-IRCG • 949-252-0590 • fax 949-252-0592

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